Negotiation Strategies 1 - Strategy Basics

Course Overview

This course is provided by Learning4Business. Having completed this course you should be able to identify the correct person with whom to negotiate.

You should also be able to conduct successful negotiation by:

• opening the process correctly
• employing effective tactics during negotiation
• concluding the process productively
• making appropriate adjustments for the negotiation
• the medium and the individuals involved in the process

This means that you should not waste time negotiating with the wrong person and, having found the right person, will be able to conduct an effective negotiation by following a clear process, and by using proven tactics.

Negotiation is a difficult skill to master and, very often, managers believe they are able to negotiate successfully when this is not the case. The result of this misapprehension is a mixture of lost opportunity and spoilt relationships. By ensuring that all those people who need to negotiate are able to do so competently, the company will avoid these pitfalls.

The course is divided into 11 sections covering the following areas:

• ethics is negotiation
• the importance of negotiating with the right person
• the tactics of opening a negotiation
• asking the right questions to establish attitude
• making side deals
• the importance of timing
• breaking a fixed price
• how to avoid conceding a negotiation
• changing packaging to save the proposal
• telephone negotiation
• the relevance of culture and gender

How It Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ? We promises to get back to you asap.

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post.If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in material.

Lessons can be taken in any order and each lesson may be PAUSE and RESUMED at any stage. When all lesson in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 9 hours.