Questioning Skills: Why are Questions Important

Course Overview

This course is provided by Learning4Business. Having completed this course you should be able to:

• recognise the importance of using questions to improve their effectiveness in verbal communication and people management
• demonstrate an ability to identify specific circumstances when questioning is likely to be a productive strategy

Everyone asks questions, and most people either don’t think any more about it or assume themselves to be good at it. The truth is that the ability to ask questions effectively is the key to good verbal communication-something very few people possess!

Having completed this course you will value the skills of questioning, and understand how they can make you more effective in your job. You will also be able to identify basic question types and when they can be used productively.

People who know the importance of asking questions are likely to make fewer mistakes and perform their job more effectively.

The course is divided into 3 sections covering the following areas:

• the nature of information, and the value of being able to gather it
• why being able to establish views, opinions and feelings is important
• how questions can be used to control situations

How It Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 3 hours.