Silent Speech - Understanding Body Language

Course Overview

This course is provided by Learning4Business. Having completed this course you should be able to identify feelings and attitudes by interpreting key bodily postures, gestures and how people use proxemics.

Course LO41, ’An Introduction to Body Language’, provided the learner with a basic understanding of both what we mean by ’body language’, and its key components. This course looks in detail at the postures, gestures and proxemics that, when interpreted correctly, provide an invaluable insight into how someone is feeling, regardless of what they might be saying at the time.

This ability to interpret body language will enable you to flex your approach to situations according to how the other person is feeling. You will also be prepared for a reaction that might otherwise take them by surprise, and will be able to gauge how well an interaction is going. By controlling your own body language you will be able to, where necessary avoid revealing your feelings and attitudes.

A staff member, or manager, who is able to read, and use, the ’silent speech’ of body language is likely to be seen as empathetic and a good communicator by peers, staff and your manager. Equally, you will be perceived as someone who ’sees beyond the words’ as well as one who is able to uncover unspoken dishonesty or deceit.

The course is divided into 7 sections covering the following areas:

• posture, gestures and proxemics
• the benefits of interpreting feelings and attitudes
• open and closed attitudes
• agreement and conflict
• honesty and dishonesty
• interest and boredom
• confidence or insecurity

How It Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively; if you have a specific question or concern why not contact us directly ?

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consist of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 6 hours.