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The Virtual College have launched a series of e-Academies within specific sectors. We have developed sector specific e-learning content for those sectors. The list is being added to all the time. Please click on the sector you are interested in to view (or purchase) the courses currently available.

Lean Healthcare Academy

Lean Healthcare Academy

Process Flow Analysis (PFA)
Professional Individual Membership (PIM) of the Lean Healthcare Academy
Capacity and Demand
Lean Healthcare Overview
6S Productivity Suite
HS11 - Staying Safe with Electricity
17th Edition (inc. First Amendment) & Environmental Technologies Saver Package
17th Edition First Amendment
17th Edition incorporating First Amendment - BS7671:2008 Incorporating Amendment No. 1 2011 (2382-12) (formerly satisfying 2382-
5S Essentials
5S Productivity Suite
An Introduction to Getting it Right for Every Child (GIRFEC)
An Introduction to Safeguarding Children
An Introduction to Social Media for Business
An Introduction to Telecare and Telehealth
An Introduction to the Autism Spectrum
An Introduction to Welding Safety
Anaphylaxis Awareness
Asbestos Awareness Training
Aseptic Techniques
Awareness of Child Abuse and Neglect - Core
Awareness of Child Abuse and Neglect - Foundation
Basic Awareness of Domestic Violence including the Impact on Children and Young People
Business Protection Pack
CAST - Compressed Air System Technology
Child Accident Prevention
Childhood Obesity and HENRY
Children's and Young People's Development in Health and Social Care Settings
Climbing the Career Ladder
Common Core of Skills and Knowledge
Communication in Health and Social Care or Children's and Young People's Settings
Confidentiality for Healthcare
Confidentiality in the Workplace
Conflict Resolution for Healthcare
Conflict Resolution in the Workplace
Cultural Awareness in Safeguarding
Customer Care
Data Protection in the Workplace
Database Software - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 5)
Dealing with Anti-Social Behaviour
Dementia Awareness
Dignity in Care
Display Screen Equipment and Workstation Health and Safety
Duty of Care in Health, Social Care or Children's and Young People's Settings
Early Child Development - Foundation
Effective Self Evaluation in Childcare Settings - Completing the SEF
Environmental Technologies (2399-01)
Equal Opportunities and the Law
Equality & Diversity
Equality and Diversity for Healthcare
Equality and Inclusion in Health, Social Care or Children's and Young People's Settings
eSafety - Guidance for Practitioners
Evacuation Planning
EYFS - Enriching Play & Learning 0-2 Year Olds
EYFS - Enriching Play & Learning 3-5 Year Olds
Falls and Fracture Prevention in Older People
Fire Safety and Evacuation Training - City & Guilds Accredited
First Aid - The Primary Survey
Handling Information in Health and Social Care Settings
Hate Crime
Health and Safety for Healthcare
Health and Safety in Health and Social Care Settings
Health and Safety in the Workplace
Health Records
Healthy Living
Hidden Harm
Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
Housing Governance: The Regulatory Framework for Housing Associations
Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
Housing Governance: The Role of the Board Member - Housing Associations
HS10 - Staying Safe with Noise
HS12 - Staying Safe with Hazardous Substances
HS13 - Staying Safe with Vehicles
HS14 - Protecting the Environment at Work and Home
HS5 - Avoiding Slips Trips and Falls
HS6 - Managing and Handling Stress at Work
HS7 - An Introduction to Managing Health and Safety
HS8 - RSI - What It Is and How To Avoid It
HS9 - Risk Assessment For Managers
Identifying Engineering Materials
IG Management
Infection Prevention and Control
Information Quality Assurance
Information Sharing Level 2
Information Technology (IT) Skills Suite - Office 2007/Windows Vista (mapped to the ECDL Syllabus 5)
Integrated Working CAF; Information Sharing Lead Professional
IT User Fundamentals - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 2)
Lean4Leaders
Legionella and Legionnaires Disease - Awareness Training
Lesbian, Gay, Bisexual and Trans Awareness
Level 1 Food Safety and Hygiene
Level 2 Awareness of Child Abuse and Neglect (Scotland)
Level 2 Food Safety & Hygiene for Catering (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Manufacturing (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)
Level 3 Supervising Food Safety (including City and Guilds Accredited Certificate)
Level 3 Understanding Principles, Practices and Legislation for the Initial Verification of Electrical Installations (2394-10)
LO10 - Virtual Meetings
LO16 - The Recruitment Process - An Overview
LO17 - Writing Job Descriptions and Person Specifications
LO18 - Attracting Candidates and Producing Job Advertisements
LO19 - Shortlisting Candidates and Interview Techniques
LO20 - Candidate References and Selection
LO21 - An Overview of Appraisal and Performance Management
LO22 - Preparing for the Appraisal Discussion
LO23 - The Appraisal Discussion
LO24 - On-going Appraisal
LO25 - Introduction to Negotiation
LO27 - Negotiating Strategies 2 - Psychological Strategies
LO28 - Introduction to Persuading and Influencing
LO29 - The Persuasion Process
LO30 - Presentation 1 - Preparing for the Presentation
LO31 - Presentation 2 - The Presentation
LO32 - Delegation
LO33 - Questioning Skills - Why are Questions Important?
LO34 - Using Open Questions
LO35 - Using Probing Questions
LO36 - Using Closed Questions
LO37 - Unproductive Questions
LO38 - An Introduction to Listening
LO39 - Removing the Barriers to Listening
LO40 - Becoming a Better Listener
LO41 - A Background to Body Language
LO42 - Silent Speech - Understanding Body Language
LO43 - Using Body Language in the Workplace
LO44 - Silent Selling - Using Body Language in Sales
LO45 - The Role of the Coach
LO52c - Flexible Working
LO56 - Preventing Bullying in the Workplace
LO7 - Meeting Planning and Preparation
LO8 - Conducting Effective Meetings
LO9 - Meeting Behaviour and Problem Characters
Lone Working in the NHS
Managing a Home
Managing Attendance
Managing Stress and Pressure
Manual Handling
Manual Handling for Parents and Carers
Medication Awareness
Mental Capacity Act
Money Matters - Financial Inclusion
Moving and Handling Objects and People
Moving Loads by Lifting and Slinging
Nutrition, Healthier Foods & Special Diets - Foundation
Nutrition, Healthy Eating and Wellbeing in Childcare Settings
NVQ A1 Assessor Award
Observing to Inform in Childcare Settings
Online Safety Training Pack - Including Fire Awareness and Health and Safety Training.
Opening Doors: Equality, Diversity and Cultural Awareness
Parental Mental Health
Person-Centred Approaches in Adult Social Care Settings
Personal Development in Health, Social Care or Children's and Young People's Settings
Personal Safety for Lone Workers
Presentation Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 6)
Problem Solving
Professional Individual Membership (PIM) of the Healthcare e-Academy
Professional Individual Membership (PIM) of the Housing e-Academy
Quality Management in Childcare Settings
Right from the Start with HENRY
Risk Assessment
Risk Taking Behaviour
Runaways - South Yorkshire Protocol
Safeguarding Adults
Safeguarding Adults (POVA)
Safeguarding Children from Abuse by Sexual Exploitation
Safeguarding Children Refresher Training
Safeguarding Children with Disabilities
Safeguarding Everyone - Protecting Children, Young People and Vulnerable Adults
Safer Working Practices
Security for IT Users - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 1)
Self Care
Short Breaks for Disabled Children
Spreadsheet Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 4)
Standard Operating Procedure (SOP)
Strategic Managers Integrated Working - Common Assessment Framework (CAF)
Supervision and Appraisal in Early Years Settings
Teenage Pregnancy
The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
The Bribery Act 2010
The Management of Urinary Catheterisation for Adults
The Role of the Health and Social Care Worker
The Safe Use of Insulin
The Safe Use of Intravenous Insulin Infusion in Adults
Think Safe, Be Safe, Stay Safe
Tiger Caldicott
Tiger Data Protection
TIGER Essentials
Tiger Freedom of Information
Tiger Information Security
Time Management
Tissue Viability
Trades e-Academy Membership
Understand How to Support Individuals with Autistic Spectrum Conditions
Understanding Gypsy and Irish Traveller Identity in Society
Using Email & the Internet - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 7)
Value for Money
Visual Management
Wellbeing in Sexual Health - Blackpool
What is Housing?
Word Processing - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 3)
Working in Partnership with Parents
Working Safely in an Engineering Environment
Working Safely with Compressed Air

Safeguarding
Children e-Academy

Safeguarding Children e-Academy

Hidden Harm
Child Accident Prevention
Safeguarding Children with Disabilities
Awareness of Child Abuse and Neglect - Core
eSafety - Guidance for Practitioners
Safeguarding Children Refresher Training
Think Safe, Be Safe, Stay Safe
Wellbeing in Sexual Health - Blackpool
Common Core of Skills and Knowledge
Integrated Working CAF; Information Sharing Lead Professional
Parental Mental Health
Safeguarding Children from Abuse by Sexual Exploitation
Childhood Obesity and HENRY
17th Edition (inc. First Amendment) & Environmental Technologies Saver Package
17th Edition First Amendment
17th Edition incorporating First Amendment - BS7671:2008 Incorporating Amendment No. 1 2011 (2382-12) (formerly satisfying 2382-
5S Essentials
5S Productivity Suite
6S Productivity Suite
An Introduction to Getting it Right for Every Child (GIRFEC)
An Introduction to Safeguarding Children
An Introduction to Social Media for Business
An Introduction to Telecare and Telehealth
An Introduction to the Autism Spectrum
An Introduction to Welding Safety
Anaphylaxis Awareness
Asbestos Awareness Training
Aseptic Techniques
Awareness of Child Abuse and Neglect - Foundation
Basic Awareness of Domestic Violence including the Impact on Children and Young People
Business Protection Pack
Capacity and Demand
CAST - Compressed Air System Technology
Children's and Young People's Development in Health and Social Care Settings
Climbing the Career Ladder
Communication in Health and Social Care or Children's and Young People's Settings
Confidentiality for Healthcare
Confidentiality in the Workplace
Conflict Resolution for Healthcare
Conflict Resolution in the Workplace
Cultural Awareness in Safeguarding
Customer Care
Data Protection in the Workplace
Database Software - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 5)
Dealing with Anti-Social Behaviour
Dementia Awareness
Dignity in Care
Display Screen Equipment and Workstation Health and Safety
Duty of Care in Health, Social Care or Children's and Young People's Settings
Early Child Development - Foundation
Effective Self Evaluation in Childcare Settings - Completing the SEF
Environmental Technologies (2399-01)
Equal Opportunities and the Law
Equality & Diversity
Equality and Diversity for Healthcare
Equality and Inclusion in Health, Social Care or Children's and Young People's Settings
Evacuation Planning
EYFS - Enriching Play & Learning 0-2 Year Olds
EYFS - Enriching Play & Learning 3-5 Year Olds
Falls and Fracture Prevention in Older People
Fire Safety and Evacuation Training - City & Guilds Accredited
First Aid - The Primary Survey
Handling Information in Health and Social Care Settings
Hate Crime
Health and Safety for Healthcare
Health and Safety in Health and Social Care Settings
Health and Safety in the Workplace
Health Records
Healthy Living
Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
Housing Governance: The Regulatory Framework for Housing Associations
Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
Housing Governance: The Role of the Board Member - Housing Associations
HS10 - Staying Safe with Noise
HS11 - Staying Safe with Electricity
HS12 - Staying Safe with Hazardous Substances
HS13 - Staying Safe with Vehicles
HS14 - Protecting the Environment at Work and Home
HS5 - Avoiding Slips Trips and Falls
HS6 - Managing and Handling Stress at Work
HS7 - An Introduction to Managing Health and Safety
HS8 - RSI - What It Is and How To Avoid It
HS9 - Risk Assessment For Managers
Identifying Engineering Materials
IG Management
Infection Prevention and Control
Information Quality Assurance
Information Sharing Level 2
Information Technology (IT) Skills Suite - Office 2007/Windows Vista (mapped to the ECDL Syllabus 5)
IT User Fundamentals - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 2)
Lean Healthcare Overview
Lean4Leaders
Legionella and Legionnaires Disease - Awareness Training
Lesbian, Gay, Bisexual and Trans Awareness
Level 1 Food Safety and Hygiene
Level 2 Awareness of Child Abuse and Neglect (Scotland)
Level 2 Food Safety & Hygiene for Catering (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Manufacturing (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)
Level 3 Supervising Food Safety (including City and Guilds Accredited Certificate)
Level 3 Understanding Principles, Practices and Legislation for the Initial Verification of Electrical Installations (2394-10)
LO10 - Virtual Meetings
LO16 - The Recruitment Process - An Overview
LO17 - Writing Job Descriptions and Person Specifications
LO18 - Attracting Candidates and Producing Job Advertisements
LO19 - Shortlisting Candidates and Interview Techniques
LO20 - Candidate References and Selection
LO21 - An Overview of Appraisal and Performance Management
LO22 - Preparing for the Appraisal Discussion
LO23 - The Appraisal Discussion
LO24 - On-going Appraisal
LO25 - Introduction to Negotiation
LO27 - Negotiating Strategies 2 - Psychological Strategies
LO28 - Introduction to Persuading and Influencing
LO29 - The Persuasion Process
LO30 - Presentation 1 - Preparing for the Presentation
LO31 - Presentation 2 - The Presentation
LO32 - Delegation
LO33 - Questioning Skills - Why are Questions Important?
LO34 - Using Open Questions
LO35 - Using Probing Questions
LO36 - Using Closed Questions
LO37 - Unproductive Questions
LO38 - An Introduction to Listening
LO39 - Removing the Barriers to Listening
LO40 - Becoming a Better Listener
LO41 - A Background to Body Language
LO42 - Silent Speech - Understanding Body Language
LO43 - Using Body Language in the Workplace
LO44 - Silent Selling - Using Body Language in Sales
LO45 - The Role of the Coach
LO52c - Flexible Working
LO56 - Preventing Bullying in the Workplace
LO7 - Meeting Planning and Preparation
LO8 - Conducting Effective Meetings
LO9 - Meeting Behaviour and Problem Characters
Lone Working in the NHS
Managing a Home
Managing Attendance
Managing Stress and Pressure
Manual Handling
Manual Handling for Parents and Carers
Medication Awareness
Mental Capacity Act
Money Matters - Financial Inclusion
Moving and Handling Objects and People
Moving Loads by Lifting and Slinging
Nutrition, Healthier Foods & Special Diets - Foundation
Nutrition, Healthy Eating and Wellbeing in Childcare Settings
NVQ A1 Assessor Award
Observing to Inform in Childcare Settings
Online Safety Training Pack - Including Fire Awareness and Health and Safety Training.
Opening Doors: Equality, Diversity and Cultural Awareness
Person-Centred Approaches in Adult Social Care Settings
Personal Development in Health, Social Care or Children's and Young People's Settings
Personal Safety for Lone Workers
Presentation Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 6)
Problem Solving
Process Flow Analysis (PFA)
Professional Individual Membership (PIM) of the Healthcare e-Academy
Professional Individual Membership (PIM) of the Housing e-Academy
Professional Individual Membership (PIM) of the Lean Healthcare Academy
Quality Management in Childcare Settings
Right from the Start with HENRY
Risk Assessment
Risk Taking Behaviour
Runaways - South Yorkshire Protocol
Safeguarding Adults
Safeguarding Adults (POVA)
Safeguarding Everyone - Protecting Children, Young People and Vulnerable Adults
Safer Working Practices
Security for IT Users - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 1)
Self Care
Short Breaks for Disabled Children
Spreadsheet Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 4)
Standard Operating Procedure (SOP)
Strategic Managers Integrated Working - Common Assessment Framework (CAF)
Supervision and Appraisal in Early Years Settings
Teenage Pregnancy
The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
The Bribery Act 2010
The Management of Urinary Catheterisation for Adults
The Role of the Health and Social Care Worker
The Safe Use of Insulin
The Safe Use of Intravenous Insulin Infusion in Adults
Tiger Caldicott
Tiger Data Protection
TIGER Essentials
Tiger Freedom of Information
Tiger Information Security
Time Management
Tissue Viability
Trades e-Academy Membership
Understand How to Support Individuals with Autistic Spectrum Conditions
Understanding Gypsy and Irish Traveller Identity in Society
Using Email & the Internet - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 7)
Value for Money
Visual Management
What is Housing?
Word Processing - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 3)
Working in Partnership with Parents
Working Safely in an Engineering Environment
Working Safely with Compressed Air

Hospitality e-Academy

Hospitality e-Academy

Level 2 Food Safety & Hygiene for Catering (including City and Guilds Accredited Certificate)
Fire Safety and Evacuation Training - City & Guilds Accredited
Level 3 Supervising Food Safety (including City and Guilds Accredited Certificate)
First Aid - The Primary Survey
HS10 - Staying Safe with Noise
HS11 - Staying Safe with Electricity
17th Edition (inc. First Amendment) & Environmental Technologies Saver Package
17th Edition First Amendment
17th Edition incorporating First Amendment - BS7671:2008 Incorporating Amendment No. 1 2011 (2382-12) (formerly satisfying 2382-
5S Essentials
5S Productivity Suite
6S Productivity Suite
An Introduction to Getting it Right for Every Child (GIRFEC)
An Introduction to Safeguarding Children
An Introduction to Social Media for Business
An Introduction to Telecare and Telehealth
An Introduction to the Autism Spectrum
An Introduction to Welding Safety
Anaphylaxis Awareness
Asbestos Awareness Training
Aseptic Techniques
Awareness of Child Abuse and Neglect - Core
Awareness of Child Abuse and Neglect - Foundation
Basic Awareness of Domestic Violence including the Impact on Children and Young People
Business Protection Pack
Capacity and Demand
CAST - Compressed Air System Technology
Child Accident Prevention
Childhood Obesity and HENRY
Children's and Young People's Development in Health and Social Care Settings
Climbing the Career Ladder
Common Core of Skills and Knowledge
Communication in Health and Social Care or Children's and Young People's Settings
Confidentiality for Healthcare
Confidentiality in the Workplace
Conflict Resolution for Healthcare
Conflict Resolution in the Workplace
Cultural Awareness in Safeguarding
Customer Care
Data Protection in the Workplace
Database Software - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 5)
Dealing with Anti-Social Behaviour
Dementia Awareness
Dignity in Care
Display Screen Equipment and Workstation Health and Safety
Duty of Care in Health, Social Care or Children's and Young People's Settings
Early Child Development - Foundation
Effective Self Evaluation in Childcare Settings - Completing the SEF
Environmental Technologies (2399-01)
Equal Opportunities and the Law
Equality & Diversity
Equality and Diversity for Healthcare
Equality and Inclusion in Health, Social Care or Children's and Young People's Settings
eSafety - Guidance for Practitioners
Evacuation Planning
EYFS - Enriching Play & Learning 0-2 Year Olds
EYFS - Enriching Play & Learning 3-5 Year Olds
Falls and Fracture Prevention in Older People
Handling Information in Health and Social Care Settings
Hate Crime
Health and Safety for Healthcare
Health and Safety in Health and Social Care Settings
Health and Safety in the Workplace
Health Records
Healthy Living
Hidden Harm
Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
Housing Governance: The Regulatory Framework for Housing Associations
Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
Housing Governance: The Role of the Board Member - Housing Associations
HS12 - Staying Safe with Hazardous Substances
HS13 - Staying Safe with Vehicles
HS14 - Protecting the Environment at Work and Home
HS5 - Avoiding Slips Trips and Falls
HS6 - Managing and Handling Stress at Work
HS7 - An Introduction to Managing Health and Safety
HS8 - RSI - What It Is and How To Avoid It
HS9 - Risk Assessment For Managers
Identifying Engineering Materials
IG Management
Infection Prevention and Control
Information Quality Assurance
Information Sharing Level 2
Information Technology (IT) Skills Suite - Office 2007/Windows Vista (mapped to the ECDL Syllabus 5)
Integrated Working CAF; Information Sharing Lead Professional
IT User Fundamentals - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 2)
Lean Healthcare Overview
Lean4Leaders
Legionella and Legionnaires Disease - Awareness Training
Lesbian, Gay, Bisexual and Trans Awareness
Level 1 Food Safety and Hygiene
Level 2 Awareness of Child Abuse and Neglect (Scotland)
Level 2 Food Safety & Hygiene for Manufacturing (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)
Level 3 Understanding Principles, Practices and Legislation for the Initial Verification of Electrical Installations (2394-10)
LO10 - Virtual Meetings
LO16 - The Recruitment Process - An Overview
LO17 - Writing Job Descriptions and Person Specifications
LO18 - Attracting Candidates and Producing Job Advertisements
LO19 - Shortlisting Candidates and Interview Techniques
LO20 - Candidate References and Selection
LO21 - An Overview of Appraisal and Performance Management
LO22 - Preparing for the Appraisal Discussion
LO23 - The Appraisal Discussion
LO24 - On-going Appraisal
LO25 - Introduction to Negotiation
LO27 - Negotiating Strategies 2 - Psychological Strategies
LO28 - Introduction to Persuading and Influencing
LO29 - The Persuasion Process
LO30 - Presentation 1 - Preparing for the Presentation
LO31 - Presentation 2 - The Presentation
LO32 - Delegation
LO33 - Questioning Skills - Why are Questions Important?
LO34 - Using Open Questions
LO35 - Using Probing Questions
LO36 - Using Closed Questions
LO37 - Unproductive Questions
LO38 - An Introduction to Listening
LO39 - Removing the Barriers to Listening
LO40 - Becoming a Better Listener
LO41 - A Background to Body Language
LO42 - Silent Speech - Understanding Body Language
LO43 - Using Body Language in the Workplace
LO44 - Silent Selling - Using Body Language in Sales
LO45 - The Role of the Coach
LO52c - Flexible Working
LO56 - Preventing Bullying in the Workplace
LO7 - Meeting Planning and Preparation
LO8 - Conducting Effective Meetings
LO9 - Meeting Behaviour and Problem Characters
Lone Working in the NHS
Managing a Home
Managing Attendance
Managing Stress and Pressure
Manual Handling for Parents and Carers
Medication Awareness
Mental Capacity Act
Money Matters - Financial Inclusion
Moving and Handling Objects and People
Moving Loads by Lifting and Slinging
Nutrition, Healthier Foods & Special Diets - Foundation
Nutrition, Healthy Eating and Wellbeing in Childcare Settings
NVQ A1 Assessor Award
Observing to Inform in Childcare Settings
Online Safety Training Pack - Including Fire Awareness and Health and Safety Training.
Opening Doors: Equality, Diversity and Cultural Awareness
Parental Mental Health
Person-Centred Approaches in Adult Social Care Settings
Personal Development in Health, Social Care or Children's and Young People's Settings
Personal Safety for Lone Workers
Presentation Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 6)
Problem Solving
Process Flow Analysis (PFA)
Professional Individual Membership (PIM) of the Healthcare e-Academy
Professional Individual Membership (PIM) of the Housing e-Academy
Professional Individual Membership (PIM) of the Lean Healthcare Academy
Quality Management in Childcare Settings
Right from the Start with HENRY
Risk Assessment
Risk Taking Behaviour
Runaways - South Yorkshire Protocol
Safeguarding Adults
Safeguarding Adults (POVA)
Safeguarding Children from Abuse by Sexual Exploitation
Safeguarding Children Refresher Training
Safeguarding Children with Disabilities
Safeguarding Everyone - Protecting Children, Young People and Vulnerable Adults
Safer Working Practices
Security for IT Users - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 1)
Self Care
Short Breaks for Disabled Children
Spreadsheet Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 4)
Standard Operating Procedure (SOP)
Strategic Managers Integrated Working - Common Assessment Framework (CAF)
Supervision and Appraisal in Early Years Settings
Teenage Pregnancy
The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
The Bribery Act 2010
The Management of Urinary Catheterisation for Adults
The Role of the Health and Social Care Worker
The Safe Use of Insulin
The Safe Use of Intravenous Insulin Infusion in Adults
Think Safe, Be Safe, Stay Safe
Tiger Caldicott
Tiger Data Protection
TIGER Essentials
Tiger Freedom of Information
Tiger Information Security
Time Management
Tissue Viability
Trades e-Academy Membership
Understand How to Support Individuals with Autistic Spectrum Conditions
Understanding Gypsy and Irish Traveller Identity in Society
Using Email & the Internet - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 7)
Value for Money
Visual Management
Wellbeing in Sexual Health - Blackpool
What is Housing?
Word Processing - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 3)
Working in Partnership with Parents
Working Safely in an Engineering Environment
Working Safely with Compressed Air
Manual Handling

Engineering e-Academy

Engineering e-Academy

An Introduction to Welding Safety
Moving Loads by Lifting and Slinging
17th Edition incorporating First Amendment - BS7671:2008 Incorporating Amendment No. 1 2011 (2382-12) (formerly satisfying 2382-
Fire Safety and Evacuation Training - City & Guilds Accredited
HS10 - Staying Safe with Noise
Identifying Engineering Materials
HS11 - Staying Safe with Electricity
HS12 - Staying Safe with Hazardous Substances
17th Edition First Amendment
Asbestos Awareness Training
HS14 - Protecting the Environment at Work and Home
17th Edition (inc. First Amendment) & Environmental Technologies Saver Package
5S Essentials
5S Productivity Suite
6S Productivity Suite
An Introduction to Getting it Right for Every Child (GIRFEC)
An Introduction to Safeguarding Children
An Introduction to Social Media for Business
An Introduction to Telecare and Telehealth
An Introduction to the Autism Spectrum
Anaphylaxis Awareness
Aseptic Techniques
Awareness of Child Abuse and Neglect - Core
Awareness of Child Abuse and Neglect - Foundation
Basic Awareness of Domestic Violence including the Impact on Children and Young People
Business Protection Pack
Capacity and Demand
CAST - Compressed Air System Technology
Child Accident Prevention
Childhood Obesity and HENRY
Children's and Young People's Development in Health and Social Care Settings
Climbing the Career Ladder
Common Core of Skills and Knowledge
Communication in Health and Social Care or Children's and Young People's Settings
Confidentiality for Healthcare
Confidentiality in the Workplace
Conflict Resolution for Healthcare
Conflict Resolution in the Workplace
Cultural Awareness in Safeguarding
Customer Care
Data Protection in the Workplace
Database Software - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 5)
Dealing with Anti-Social Behaviour
Dementia Awareness
Dignity in Care
Display Screen Equipment and Workstation Health and Safety
Duty of Care in Health, Social Care or Children's and Young People's Settings
Early Child Development - Foundation
Effective Self Evaluation in Childcare Settings - Completing the SEF
Environmental Technologies (2399-01)
Equal Opportunities and the Law
Equality & Diversity
Equality and Diversity for Healthcare
Equality and Inclusion in Health, Social Care or Children's and Young People's Settings
eSafety - Guidance for Practitioners
Evacuation Planning
EYFS - Enriching Play & Learning 0-2 Year Olds
EYFS - Enriching Play & Learning 3-5 Year Olds
Falls and Fracture Prevention in Older People
First Aid - The Primary Survey
Handling Information in Health and Social Care Settings
Hate Crime
Health and Safety for Healthcare
Health and Safety in Health and Social Care Settings
Health and Safety in the Workplace
Health Records
Healthy Living
Hidden Harm
Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
Housing Governance: The Regulatory Framework for Housing Associations
Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
Housing Governance: The Role of the Board Member - Housing Associations
HS13 - Staying Safe with Vehicles
HS5 - Avoiding Slips Trips and Falls
HS6 - Managing and Handling Stress at Work
HS7 - An Introduction to Managing Health and Safety
HS8 - RSI - What It Is and How To Avoid It
HS9 - Risk Assessment For Managers
IG Management
Infection Prevention and Control
Information Quality Assurance
Information Sharing Level 2
Information Technology (IT) Skills Suite - Office 2007/Windows Vista (mapped to the ECDL Syllabus 5)
Integrated Working CAF; Information Sharing Lead Professional
IT User Fundamentals - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 2)
Lean Healthcare Overview
Lean4Leaders
Legionella and Legionnaires Disease - Awareness Training
Lesbian, Gay, Bisexual and Trans Awareness
Level 1 Food Safety and Hygiene
Level 2 Awareness of Child Abuse and Neglect (Scotland)
Level 2 Food Safety & Hygiene for Catering (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Manufacturing (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)
Level 3 Supervising Food Safety (including City and Guilds Accredited Certificate)
Level 3 Understanding Principles, Practices and Legislation for the Initial Verification of Electrical Installations (2394-10)
LO10 - Virtual Meetings
LO16 - The Recruitment Process - An Overview
LO17 - Writing Job Descriptions and Person Specifications
LO18 - Attracting Candidates and Producing Job Advertisements
LO19 - Shortlisting Candidates and Interview Techniques
LO20 - Candidate References and Selection
LO21 - An Overview of Appraisal and Performance Management
LO22 - Preparing for the Appraisal Discussion
LO23 - The Appraisal Discussion
LO24 - On-going Appraisal
LO25 - Introduction to Negotiation
LO27 - Negotiating Strategies 2 - Psychological Strategies
LO28 - Introduction to Persuading and Influencing
LO29 - The Persuasion Process
LO30 - Presentation 1 - Preparing for the Presentation
LO31 - Presentation 2 - The Presentation
LO32 - Delegation
LO33 - Questioning Skills - Why are Questions Important?
LO34 - Using Open Questions
LO35 - Using Probing Questions
LO36 - Using Closed Questions
LO37 - Unproductive Questions
LO38 - An Introduction to Listening
LO39 - Removing the Barriers to Listening
LO40 - Becoming a Better Listener
LO41 - A Background to Body Language
LO42 - Silent Speech - Understanding Body Language
LO43 - Using Body Language in the Workplace
LO44 - Silent Selling - Using Body Language in Sales
LO45 - The Role of the Coach
LO52c - Flexible Working
LO56 - Preventing Bullying in the Workplace
LO7 - Meeting Planning and Preparation
LO8 - Conducting Effective Meetings
LO9 - Meeting Behaviour and Problem Characters
Lone Working in the NHS
Managing a Home
Managing Attendance
Managing Stress and Pressure
Manual Handling
Manual Handling for Parents and Carers
Medication Awareness
Mental Capacity Act
Money Matters - Financial Inclusion
Moving and Handling Objects and People
Nutrition, Healthier Foods & Special Diets - Foundation
Nutrition, Healthy Eating and Wellbeing in Childcare Settings
NVQ A1 Assessor Award
Observing to Inform in Childcare Settings
Online Safety Training Pack - Including Fire Awareness and Health and Safety Training.
Opening Doors: Equality, Diversity and Cultural Awareness
Parental Mental Health
Person-Centred Approaches in Adult Social Care Settings
Personal Development in Health, Social Care or Children's and Young People's Settings
Personal Safety for Lone Workers
Presentation Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 6)
Problem Solving
Process Flow Analysis (PFA)
Professional Individual Membership (PIM) of the Healthcare e-Academy
Professional Individual Membership (PIM) of the Housing e-Academy
Professional Individual Membership (PIM) of the Lean Healthcare Academy
Quality Management in Childcare Settings
Right from the Start with HENRY
Risk Assessment
Risk Taking Behaviour
Runaways - South Yorkshire Protocol
Safeguarding Adults
Safeguarding Adults (POVA)
Safeguarding Children from Abuse by Sexual Exploitation
Safeguarding Children Refresher Training
Safeguarding Children with Disabilities
Safeguarding Everyone - Protecting Children, Young People and Vulnerable Adults
Safer Working Practices
Security for IT Users - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 1)
Self Care
Short Breaks for Disabled Children
Spreadsheet Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 4)
Standard Operating Procedure (SOP)
Strategic Managers Integrated Working - Common Assessment Framework (CAF)
Supervision and Appraisal in Early Years Settings
Teenage Pregnancy
The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
The Bribery Act 2010
The Management of Urinary Catheterisation for Adults
The Role of the Health and Social Care Worker
The Safe Use of Insulin
The Safe Use of Intravenous Insulin Infusion in Adults
Think Safe, Be Safe, Stay Safe
Tiger Caldicott
Tiger Data Protection
TIGER Essentials
Tiger Freedom of Information
Tiger Information Security
Time Management
Tissue Viability
Trades e-Academy Membership
Understand How to Support Individuals with Autistic Spectrum Conditions
Understanding Gypsy and Irish Traveller Identity in Society
Using Email & the Internet - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 7)
Value for Money
Visual Management
Wellbeing in Sexual Health - Blackpool
What is Housing?
Word Processing - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 3)
Working in Partnership with Parents
Working Safely in an Engineering Environment
Working Safely with Compressed Air

Housing e-Academy

Housing e-Academy

Managing a Home
Opening Doors: Equality, Diversity and Cultural Awareness
Professional Individual Membership (PIM) of the Housing e-Academy
Understanding Gypsy and Irish Traveller Identity in Society
Value for Money
Asbestos Awareness Training
Confidentiality in the Workplace
Conflict Resolution in the Workplace
An Introduction to Social Media for Business
Data Protection in the Workplace
Awareness of Child Abuse and Neglect - Core
Fire Safety and Evacuation Training - City & Guilds Accredited
Equality & Diversity
Hate Crime
Climbing the Career Ladder
Legionella and Legionnaires Disease - Awareness Training
Lesbian, Gay, Bisexual and Trans Awareness
Healthy Living
Level 2 Food Safety & Hygiene for Catering (including City and Guilds Accredited Certificate)
Money Matters - Financial Inclusion
Safeguarding Adults (POVA)
Awareness of Child Abuse and Neglect - Foundation
First Aid - The Primary Survey
HS11 - Staying Safe with Electricity
Customer Care
Mental Capacity Act
Personal Safety for Lone Workers
Managing Stress and Pressure
What is Housing?
Dealing with Anti-Social Behaviour
Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
Housing Governance: The Regulatory Framework for Housing Associations
Housing Governance: The Role of the Board Member - Housing Associations
Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
17th Edition (inc. First Amendment) & Environmental Technologies Saver Package
17th Edition First Amendment
17th Edition incorporating First Amendment - BS7671:2008 Incorporating Amendment No. 1 2011 (2382-12) (formerly satisfying 2382-
5S Essentials
5S Productivity Suite
6S Productivity Suite
An Introduction to Getting it Right for Every Child (GIRFEC)
An Introduction to Safeguarding Children
An Introduction to Telecare and Telehealth
An Introduction to the Autism Spectrum
An Introduction to Welding Safety
Anaphylaxis Awareness
Aseptic Techniques
Basic Awareness of Domestic Violence including the Impact on Children and Young People
Business Protection Pack
Capacity and Demand
CAST - Compressed Air System Technology
Child Accident Prevention
Childhood Obesity and HENRY
Children's and Young People's Development in Health and Social Care Settings
Common Core of Skills and Knowledge
Communication in Health and Social Care or Children's and Young People's Settings
Confidentiality for Healthcare
Conflict Resolution for Healthcare
Cultural Awareness in Safeguarding
Database Software - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 5)
Dementia Awareness
Dignity in Care
Display Screen Equipment and Workstation Health and Safety
Duty of Care in Health, Social Care or Children's and Young People's Settings
Early Child Development - Foundation
Effective Self Evaluation in Childcare Settings - Completing the SEF
Environmental Technologies (2399-01)
Equal Opportunities and the Law
Equality and Diversity for Healthcare
Equality and Inclusion in Health, Social Care or Children's and Young People's Settings
eSafety - Guidance for Practitioners
Evacuation Planning
EYFS - Enriching Play & Learning 0-2 Year Olds
EYFS - Enriching Play & Learning 3-5 Year Olds
Falls and Fracture Prevention in Older People
Handling Information in Health and Social Care Settings
Health and Safety for Healthcare
Health and Safety in Health and Social Care Settings
Health and Safety in the Workplace
Health Records
Hidden Harm
HS10 - Staying Safe with Noise
HS12 - Staying Safe with Hazardous Substances
HS13 - Staying Safe with Vehicles
HS14 - Protecting the Environment at Work and Home
HS5 - Avoiding Slips Trips and Falls
HS6 - Managing and Handling Stress at Work
HS7 - An Introduction to Managing Health and Safety
HS8 - RSI - What It Is and How To Avoid It
HS9 - Risk Assessment For Managers
Identifying Engineering Materials
IG Management
Infection Prevention and Control
Information Quality Assurance
Information Sharing Level 2
Information Technology (IT) Skills Suite - Office 2007/Windows Vista (mapped to the ECDL Syllabus 5)
Integrated Working CAF; Information Sharing Lead Professional
IT User Fundamentals - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 2)
Lean Healthcare Overview
Lean4Leaders
Level 1 Food Safety and Hygiene
Level 2 Awareness of Child Abuse and Neglect (Scotland)
Level 2 Food Safety & Hygiene for Manufacturing (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)
Level 3 Supervising Food Safety (including City and Guilds Accredited Certificate)
Level 3 Understanding Principles, Practices and Legislation for the Initial Verification of Electrical Installations (2394-10)
LO10 - Virtual Meetings
LO16 - The Recruitment Process - An Overview
LO17 - Writing Job Descriptions and Person Specifications
LO18 - Attracting Candidates and Producing Job Advertisements
LO19 - Shortlisting Candidates and Interview Techniques
LO20 - Candidate References and Selection
LO21 - An Overview of Appraisal and Performance Management
LO22 - Preparing for the Appraisal Discussion
LO23 - The Appraisal Discussion
LO24 - On-going Appraisal
LO25 - Introduction to Negotiation
LO27 - Negotiating Strategies 2 - Psychological Strategies
LO28 - Introduction to Persuading and Influencing
LO29 - The Persuasion Process
LO30 - Presentation 1 - Preparing for the Presentation
LO31 - Presentation 2 - The Presentation
LO32 - Delegation
LO33 - Questioning Skills - Why are Questions Important?
LO34 - Using Open Questions
LO35 - Using Probing Questions
LO36 - Using Closed Questions
LO37 - Unproductive Questions
LO38 - An Introduction to Listening
LO39 - Removing the Barriers to Listening
LO40 - Becoming a Better Listener
LO41 - A Background to Body Language
LO42 - Silent Speech - Understanding Body Language
LO43 - Using Body Language in the Workplace
LO44 - Silent Selling - Using Body Language in Sales
LO45 - The Role of the Coach
LO52c - Flexible Working
LO56 - Preventing Bullying in the Workplace
LO7 - Meeting Planning and Preparation
LO8 - Conducting Effective Meetings
LO9 - Meeting Behaviour and Problem Characters
Lone Working in the NHS
Managing Attendance
Manual Handling
Manual Handling for Parents and Carers
Medication Awareness
Moving and Handling Objects and People
Moving Loads by Lifting and Slinging
Nutrition, Healthier Foods & Special Diets - Foundation
Nutrition, Healthy Eating and Wellbeing in Childcare Settings
NVQ A1 Assessor Award
Observing to Inform in Childcare Settings
Online Safety Training Pack - Including Fire Awareness and Health and Safety Training.
Parental Mental Health
Person-Centred Approaches in Adult Social Care Settings
Personal Development in Health, Social Care or Children's and Young People's Settings
Presentation Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 6)
Problem Solving
Process Flow Analysis (PFA)
Professional Individual Membership (PIM) of the Healthcare e-Academy
Professional Individual Membership (PIM) of the Lean Healthcare Academy
Quality Management in Childcare Settings
Right from the Start with HENRY
Risk Assessment
Risk Taking Behaviour
Runaways - South Yorkshire Protocol
Safeguarding Adults
Safeguarding Children from Abuse by Sexual Exploitation
Safeguarding Children Refresher Training
Safeguarding Children with Disabilities
Safeguarding Everyone - Protecting Children, Young People and Vulnerable Adults
Safer Working Practices
Security for IT Users - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 1)
Self Care
Short Breaks for Disabled Children
Spreadsheet Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 4)
Standard Operating Procedure (SOP)
Strategic Managers Integrated Working - Common Assessment Framework (CAF)
Supervision and Appraisal in Early Years Settings
Teenage Pregnancy
The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
The Bribery Act 2010
The Management of Urinary Catheterisation for Adults
The Role of the Health and Social Care Worker
The Safe Use of Insulin
The Safe Use of Intravenous Insulin Infusion in Adults
Think Safe, Be Safe, Stay Safe
Tiger Caldicott
Tiger Data Protection
TIGER Essentials
Tiger Freedom of Information
Tiger Information Security
Time Management
Tissue Viability
Trades e-Academy Membership
Understand How to Support Individuals with Autistic Spectrum Conditions
Using Email & the Internet - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 7)
Visual Management
Wellbeing in Sexual Health - Blackpool
Word Processing - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 3)
Working in Partnership with Parents
Working Safely in an Engineering Environment
Working Safely with Compressed Air

Healthcare e-Academy

Healthcare e-Academy

Health and Safety for Healthcare
Self Care
Professional Individual Membership (PIM) of the Healthcare e-Academy
Anaphylaxis Awareness
Conflict Resolution for Healthcare
The Management of Urinary Catheterisation for Adults
Infection Prevention and Control
The Safe Use of Insulin
HS11 - Staying Safe with Electricity
HS12 - Staying Safe with Hazardous Substances
Level 3 Supervising Food Safety (including City and Guilds Accredited Certificate)
Lone Working in the NHS
TIGER Essentials
Common Core of Skills and Knowledge
HS14 - Protecting the Environment at Work and Home
17th Edition (inc. First Amendment) & Environmental Technologies Saver Package
17th Edition First Amendment
17th Edition incorporating First Amendment - BS7671:2008 Incorporating Amendment No. 1 2011 (2382-12) (formerly satisfying 2382-
5S Essentials
5S Productivity Suite
6S Productivity Suite
An Introduction to Getting it Right for Every Child (GIRFEC)
An Introduction to Safeguarding Children
An Introduction to Social Media for Business
An Introduction to Telecare and Telehealth
An Introduction to the Autism Spectrum
An Introduction to Welding Safety
Asbestos Awareness Training
Aseptic Techniques
Awareness of Child Abuse and Neglect - Core
Awareness of Child Abuse and Neglect - Foundation
Basic Awareness of Domestic Violence including the Impact on Children and Young People
Business Protection Pack
Capacity and Demand
CAST - Compressed Air System Technology
Child Accident Prevention
Childhood Obesity and HENRY
Children's and Young People's Development in Health and Social Care Settings
Climbing the Career Ladder
Communication in Health and Social Care or Children's and Young People's Settings
Confidentiality for Healthcare
Confidentiality in the Workplace
Conflict Resolution in the Workplace
Cultural Awareness in Safeguarding
Customer Care
Data Protection in the Workplace
Database Software - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 5)
Dealing with Anti-Social Behaviour
Dementia Awareness
Dignity in Care
Display Screen Equipment and Workstation Health and Safety
Duty of Care in Health, Social Care or Children's and Young People's Settings
Early Child Development - Foundation
Effective Self Evaluation in Childcare Settings - Completing the SEF
Environmental Technologies (2399-01)
Equal Opportunities and the Law
Equality & Diversity
Equality and Diversity for Healthcare
Equality and Inclusion in Health, Social Care or Children's and Young People's Settings
eSafety - Guidance for Practitioners
Evacuation Planning
EYFS - Enriching Play & Learning 0-2 Year Olds
EYFS - Enriching Play & Learning 3-5 Year Olds
Falls and Fracture Prevention in Older People
Fire Safety and Evacuation Training - City & Guilds Accredited
First Aid - The Primary Survey
Handling Information in Health and Social Care Settings
Hate Crime
Health and Safety in Health and Social Care Settings
Health and Safety in the Workplace
Health Records
Healthy Living
Hidden Harm
Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
Housing Governance: The Regulatory Framework for Housing Associations
Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
Housing Governance: The Role of the Board Member - Housing Associations
HS10 - Staying Safe with Noise
HS13 - Staying Safe with Vehicles
HS5 - Avoiding Slips Trips and Falls
HS6 - Managing and Handling Stress at Work
HS7 - An Introduction to Managing Health and Safety
HS8 - RSI - What It Is and How To Avoid It
HS9 - Risk Assessment For Managers
Identifying Engineering Materials
IG Management
Information Quality Assurance
Information Sharing Level 2
Information Technology (IT) Skills Suite - Office 2007/Windows Vista (mapped to the ECDL Syllabus 5)
Integrated Working CAF; Information Sharing Lead Professional
IT User Fundamentals - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 2)
Lean Healthcare Overview
Lean4Leaders
Legionella and Legionnaires Disease - Awareness Training
Lesbian, Gay, Bisexual and Trans Awareness
Level 1 Food Safety and Hygiene
Level 2 Awareness of Child Abuse and Neglect (Scotland)
Level 2 Food Safety & Hygiene for Catering (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Manufacturing (including City and Guilds Accredited Certificate)
Level 2 Food Safety & Hygiene for Retail (including City and Guilds Accredited Certificate)
Level 3 Understanding Principles, Practices and Legislation for the Initial Verification of Electrical Installations (2394-10)
LO10 - Virtual Meetings
LO16 - The Recruitment Process - An Overview
LO17 - Writing Job Descriptions and Person Specifications
LO18 - Attracting Candidates and Producing Job Advertisements
LO19 - Shortlisting Candidates and Interview Techniques
LO20 - Candidate References and Selection
LO21 - An Overview of Appraisal and Performance Management
LO22 - Preparing for the Appraisal Discussion
LO23 - The Appraisal Discussion
LO24 - On-going Appraisal
LO25 - Introduction to Negotiation
LO27 - Negotiating Strategies 2 - Psychological Strategies
LO28 - Introduction to Persuading and Influencing
LO29 - The Persuasion Process
LO30 - Presentation 1 - Preparing for the Presentation
LO31 - Presentation 2 - The Presentation
LO32 - Delegation
LO33 - Questioning Skills - Why are Questions Important?
LO34 - Using Open Questions
LO35 - Using Probing Questions
LO36 - Using Closed Questions
LO37 - Unproductive Questions
LO38 - An Introduction to Listening
LO39 - Removing the Barriers to Listening
LO40 - Becoming a Better Listener
LO41 - A Background to Body Language
LO42 - Silent Speech - Understanding Body Language
LO43 - Using Body Language in the Workplace
LO44 - Silent Selling - Using Body Language in Sales
LO45 - The Role of the Coach
LO52c - Flexible Working
LO56 - Preventing Bullying in the Workplace
LO7 - Meeting Planning and Preparation
LO8 - Conducting Effective Meetings
LO9 - Meeting Behaviour and Problem Characters
Managing a Home
Managing Attendance
Managing Stress and Pressure
Manual Handling
Manual Handling for Parents and Carers
Medication Awareness
Mental Capacity Act
Money Matters - Financial Inclusion
Moving and Handling Objects and People
Moving Loads by Lifting and Slinging
Nutrition, Healthier Foods & Special Diets - Foundation
Nutrition, Healthy Eating and Wellbeing in Childcare Settings
NVQ A1 Assessor Award
Observing to Inform in Childcare Settings
Online Safety Training Pack - Including Fire Awareness and Health and Safety Training.
Opening Doors: Equality, Diversity and Cultural Awareness
Parental Mental Health
Person-Centred Approaches in Adult Social Care Settings
Personal Development in Health, Social Care or Children's and Young People's Settings
Personal Safety for Lone Workers
Presentation Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 6)
Problem Solving
Process Flow Analysis (PFA)
Professional Individual Membership (PIM) of the Housing e-Academy
Professional Individual Membership (PIM) of the Lean Healthcare Academy
Quality Management in Childcare Settings
Right from the Start with HENRY
Risk Assessment
Risk Taking Behaviour
Runaways - South Yorkshire Protocol
Safeguarding Adults
Safeguarding Adults (POVA)
Safeguarding Children from Abuse by Sexual Exploitation
Safeguarding Children Refresher Training
Safeguarding Children with Disabilities
Safeguarding Everyone - Protecting Children, Young People and Vulnerable Adults
Safer Working Practices
Security for IT Users - Office 2007/Windows Vista (mapped to the ECDL Syllabus Module 1)
Short Breaks for Disabled Children
Spreadsheet Software - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 4)
Standard Operating Procedure (SOP)
Strategic Managers Integrated Working - Common Assessment Framework (CAF)
Supervision and Appraisal in Early Years Settings
Teenage Pregnancy
The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
The Bribery Act 2010
The Role of the Health and Social Care Worker
The Safe Use of Intravenous Insulin Infusion in Adults
Think Safe, Be Safe, Stay Safe
Tiger Caldicott
Tiger Data Protection
Tiger Freedom of Information
Tiger Information Security
Time Management
Tissue Viability
Trades e-Academy Membership
Understand How to Support Individuals with Autistic Spectrum Conditions
Understanding Gypsy and Irish Traveller Identity in Society
Using Email & the Internet - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 7)
Value for Money
Visual Management
Wellbeing in Sexual Health - Blackpool
What is Housing?
Word Processing - Office 2007 / Windows Vista (mapped to the ECDL Syllabus Module 3)
Working in Partnership with Parents
Working Safely in an Engineering Environment
Working Safely with Compressed Air
BREKAER

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